Frequently Asked Questions

The Livespeakr is a revolutionary new speaker system created by the customer for the customer. We understand you may have some questions that will arise during your use of the Livespeakr. We have created this Frequently Asked Questions list to help enhance your experience. If you can�t find what you are looking for here, try the video tutorials. If you still require help, please contact our friendly customer support staff. Our FAQ is also frequently updated, so check back often and you might just find your question answered here!

*** Please NOTE: We are constantly adding new questions to the Livespeakr F.A.Q. ***

Sections:

Turning the Unit ON/OFF

Q: How do you turn this thing on? Or, better yet How do you turn it off?
A: You will find an on/off switch located on the top of the Livespeakr. When the unit is on you will see a green LED light illuminated. When it is off (or not charged) the LED will be off. If the unit will not turn on try recharging it. To turn it off, simply turn the switch off and note the LED is now not illuminated.

Audio Quality

Q: Why does the audio quality vary from song to song?
A: Your music is compressed using MP3 format which varies in quality depending on the bit rate it was encoded at. It is recommended that you use a minimum of 128 kbit/s bit rate, with the optimal being 192 kbit/s bit rate for best sound quality. A sample rate of 44.1 kHz is also highly recommended for best sound quality. (See Wikipedia: MP3#Audio_quality for more information)

Q: How can I modify the sound output?
A: Using the built-in EQ settings on your media player you can enhance your sound experience.

On iPhone:
� From the Home screen, tap the Settings application
� Tap the iPod item in the menu
� In the next menu tap the EQ item (a list of preset EQ settings will appear)
� Choose a preset EQ setting (I.E. Bass Reducer for a song that has too much bass) from the list which sounds best to you (as you choose items in this list and play your music, notice how the sound of the song changes)

The names given to the EQ presets are only to be used as guides. The final say in what EQ setting you choose will ultimately fall upon your preference. It�s all about what sounds best to you.
If you would like to know more about equalization, check out this Wikipedia article.

On iPod Touch:
� From the Home screen, tap the Settings application
� Tap the Music item in the menu
� In the next menu tap the EQ item (a list of preset EQ settings will appear)
� Choose a preset EQ setting (I.E. Bass Reducer for a song that has too much bass) from the list which sounds best to you (as you choose items in this list and play your music, notice how the sound of the song changes)

Q: What is the optimal volume setting for the Livespeakr?
A: The top 50% of the volume setting on your media player is the optimal volume setting. At low volumes on your media player you likely will not be able to hear the Livespeakr.

Q: Why is sound coming out of only (1) speaker?
A: Make sure the headphone jack is completely plugged-in. Try unplugging it and re-plug it back in. If this does not work, try resetting your media player. If this does not work, please contact customer support.

Q: Is there supposed to be sound or air coming from the small ports above the main speakers?
A: No, these are for aesthetic purposes only.

Q: Is there a volume limiting option?
A: Yes, on your media player you can limit how loud you want your volume to go. To access this feature follow these instructions:

On iPhone:
� From the Home screen, tap the Settings application
� Tap the iPod item in the menu
� In the next menu tap the Volume Limit (you may now select the maximum volume)
� When a desired maximum volume limit is set, tap the �Lock Volume Limit� button to save your setting.

On iPod Touch:
� From the Home screen, tap the Settings application
� Tap the Music item in the menu
� In the next menu tap the Volume Limit (you may now select the maximum volume)
� When a desired maximum volume limit is set, tap the �Lock Volume Limit� button to save your setting.

Using the Stand

Q: How do I use the Stand properly?

A: To use the stand properly, carefully slide the entire metal stand piece downwards until you hear a click. Next, extend the stand downwards until it lays flat on the surface it will be resting on. Finally, utilize the extra �stability� legs by placing it in the appropriate viewing angle pegs to your liking.

Rotating the Livespeakr

Q: How do you properly rotate the Livespeakr?

A:� Carefully hold the main base of the Livespeakr and take hold of the cradle.� Then, rotate the unit counter-clockwise to expand the speakers.� Repeat the process in reverse to collapse the speakers.

***PLEASE, Do NOT expand the speakers by pulling on them.***

Charging the Livespeakr�s battery

Q: Can I use the Livespeakr while it�s being charged?
A: Yes, you can!

Q: How long does the Livespeakr take to be charged?
A: (5) hours using the wall charger, (7) hours using the USB charger. It takes slightly longer for USB due to drawing power from your computer.

Q: Should the *red* LED indicator light on the wall charger change colors when it is fully charged?
A: Yes, the *red* LED indicator will turn *green* indicating the unit is fully charged.� The unit will be fully charged after leaving it plugged in for approximately (5) hours (7 hours by USB).

Q: Does the *green* LED indicator light on the Livespeakr indicate it is fully charged?
A: No, this is not a fully charged indicator. This LED only indicates if the Livespeakr is turned on. The unit will be fully charged after leaving it plugged in for (5) hours (7 hours by USB).� However, the LED on the wall charger will change colors to *green* indicating it is fully charged.

Q: Is there an indicator for *low battery*?

A: No, unfortunately not, the unit will just shut off when it is out of battery.

Static Interference

Q: Why am I hearing some light feedback?
A: First, please make sure that your Livespeakr cable is completely plugged into your unit.� Next, when the LiveSpeakR is plugged into the wall or your computer it may encounter occasional light feedback.� This is due to the fact that although the Livespeakr itself is shielded against interference other electronics are not.� If it persists please unplug your Livespeakr and take it away from any nearby electronics.� Then, restart your iPhone and turn on/off the Livespeakr.� This should resolve the issue.� Your Livespeakr should not encounter these issues when using it on the go, if for some reason it does please contact customer support.

Q: What is this “Popping” noise I am hearing?
A: Unfortunately this happens regardless to what your media player is plugged into.� If you have it plugged in to your factory made headset the same issue will occur, it just won’t be as amplified because they are not external speakers. GSM network’s use an audible frequency which is amplified through speakers (or headphones) when connecting to the cell towers. Unfortunately, even with shielding you cannot prevent this.